3 MONTH FACTORY WARRANTY EXTENSION - COVID-19
SCD is extending their warranty for all current vehicles and new purchases due to the Coronavirus situation.
Because of the world-wide pandemic our grey nomad clients aren’t getting to use their tow rigs an we also don’t want customers to have to rush in for warranty issues if their warranty is about to expire.
Our reputation is built on phenomenal customer service so this was an easy decision.
Extending our Factory Warranty is market leading and we hope we inspire other manufacturers to follow our lead. Let’s go!
We Back Our Cars
We have faith in every car that rolls out of our factory, but for extra peace of mind we also offer a 3 year or 100,000km warranty on all of our vehicles.
Australia Wide Dealer/Service Network
Wherever your travels take you, count on us to have your back if something goes wrong. Our Australia wide service network ensures you can find the right mechanic to do the job with the right parts, close to you.
Above and Beyond After Sale Service
Our service doesn’t stop when the warranty ends, we treat every customer like family and will help you out wherever you need it most. Take this example of SCD American Vehicles helping out our good friend and customer when he cracked a rim in a remote part of Australia.
We travelled across the Gibb River Road and unfortunately had a puncture. After replacing the tyres to a more aggressive tread, we noticed that one of the tyres was losing pressure and identified a slight crack in the rim. We were unable to procure a direct replacement rim – so a phone call to Eddie at SCD. Amazingly Eddie asked how many rims we needed and arranged to send two new rims from Brisbane to Geraldton. They left on the Friday and arrived in Geraldton early on the next Tuesday morning. We were absolutely blown away with this level of service. How could they get two heavy rims from a location to another which could not be further apart in Australia in such a short timeframe? What was even more amazing – was that SCD sent the two new rims over totally free. No charge for the new rims nor the transport. Could I be bold enough to ask if any other car company would provide this level of service? I think everyone would agree that this would be unheard of. – Ian and Kathy Miskin
I'm so happy with the Nissan Titan. SCD American Vehicles have done a very professional conversion and l have just done 400kms towing a 2.5 ton caravan in 2 weeks after taking delivery. After owning a Ram 2500 for 4 years the Titan more than matches it in every aspect. The Titan is much more refined and drives like a luxury car . The V8 Cummins is quiet and plenty of torque. The brakes are fantastic. The truck ticks all the boxes. This Truck is very impressive .
Very satisfying experience to deal with a such professional business. Right through from the initial contact too long after the sale. Nothing was an issue, everything was easy and you can tell the staff are experienced and keen to get the best result for the customer. Cheers Eddie, Steve, Michael , KJ and the rest of the team. Loving my new Nissan Titan.
We have recently purchased a Nissan Titan XD Premium Reserve from SCD, which we imported into New Zealand. Our first trip away was a 600k round trip to the South Island West Coast from our home town Nelson. This vehicle towed our 3000k+ Bushtracker Caravan over all our hills with so much ease, it was hard to believe that there was a Caravan on behind. Handling was superb, road noise low, comfort excellent, and fuel economy better than our Nissan patrol 4.2 doing the same trip. Now, when it comes to back up service from SCD, you couldn't find better, even to the point where they sent KJ over here to NZ to assist with the Certification of the Titan in NZ. Good Company, good truck, excellent service and backup, what more could you want.
The SCD Team is the absolute best for conversions and after sales support. They continue to exceed our expectation in every facet of their operation. Extremely professional and always available for support. As the team who do the conversions, they know all about their vehicles. Nothing is ever a problem. We have never dealt with a company that is so committed to providing such a high level of customer service.